Motor Age – “Smart Strategies for a Changing Landscape”

If you’ve noticed your car counts shrinking, you’re not alone. The automotive repair industry has undergone a seismic shift in the last decade.

Thanks to a slew of manufacture incentives, car sales have exploded since the recession. New car sales set a record in 2015 with 17.5 million vehicles sold — a 5.7 percent increase over 2014. Today’s cars are more technologically advanced, safer and more reliable than their older counterparts and thus, require fewer repairs.

Not only are cars better built, but the competition for automotive service customers has increased…